Frequently Asked Questions

We offer comprehensive packing services including full-service packing (entire home/office), partial packing (specific rooms or items), specialty item packing (fragile/valuable items), and unpacking services at your destination. We can customize our services to meet your specific needs and budget.

All packing materials are included in our service - premium boxes, bubble wrap, packing paper, tape, labels, and protective padding. We bring everything needed to properly secure your belongings. You don't need to purchase or provide any materials.

We recommend booking packing services 1-2 weeks in advance, especially during peak moving seasons (summer months). However, we often accommodate last-minute requests based on availability. The earlier you book, the more flexible we can be with scheduling.

Absolutely! Our team is specially trained to handle valuable and fragile items including artwork, antiques, electronics, pianos, chandeliers, and collectibles. We use custom crating, specialized padding, and proven techniques to ensure maximum protection for your precious items.

We're fully insured and stand behind our work. In the rare event of damage, we have comprehensive insurance coverage and will work with you promptly to resolve any issues. Our careful packing techniques and quality materials minimize the risk of damage significantly.

Certainly! Many customers choose a hybrid approach - packing personal items themselves while having us handle fragile, bulky, or valuable items. We're flexible and can work around items you've already packed or want to pack yourself.

Packing time varies based on home size and items being packed. Typically: 1-2 bedroom home (4-6 hours), 3-4 bedroom home (6-10 hours), larger homes (1-2 days). Our experienced team works efficiently while maintaining careful attention to detail.